45
DAYS
0
HOURS
5
MINUTES
35
SECONDS
Zukunft Personal Europe 2025 // 09. – 11. September in Köln
45
DAYS
0
HOURS
5
MINUTES
35
SECONDS
Zukunft Personal Europe 2025
09. – 11. September in Köln

Use WhatsApp and other Messengers as recruiting channel

Chat recruiting by softgarden

Simplify and speed up the application process

Attract more candidates in the shortest possible time

Save costs thanks to new recruiting channels

4.71/5

3690 reviews

The illustration shows two people, each framed by the outline of a smartphone. One person hands the other a folder

Attract more candidates through WhatsApp recruiting

Key benefits for your mobile recruiting

Candidates can choose between the messengers WhatsApp and Telegram when applying via text message
Thanks to text message recruiting, you attract more candidates in less time
Thanks to its ease of use, text recruiting reduces application barriers
You can qualify and evaluate candidates more quickly by asking specific questions
The data from the interface flows seamlessly into the softgarden applicant tracking system
In addition to open questions, you can also use other question types, such as single-choice questions or file uploads
Recruiting by short message is available in German, French, English, Spanish, Polish, Ukrainian and other languages
“Since we started offering WhatsApp as an application channel, we have been much more successful in recruiting. Talents prefer to apply via Messenger because everything is so straightforward. The number of applications has multiplied in a very short time.”
Claudia Wahler

On par with the candidates

Present yourself as a modern employer

Learn how to strengthen your employer brand with softgarden

Chat instead of forms

Speed up your application process

Learn how to digitize your recruiting with softgarden

Messengers are the recruiting trend

Use new recruiting channels

Communication behavior is changing. More and more Germans are using text messages to exchange information – such as WhatsApp or Telegram.

Find out how you can accelerate your recruiting with softgarden

Maximum security for a good feeling

Ongoing quality assurance

We are ISO 9001 and ISO 27001 certified. DEKRA has thus recognised us for our high product and service quality. The continuous improvement of quality is our top priority

Certified safety standards

Our servers are hosted in ISO/IEC 27001-certified data centres in Germany. They offer the highest security standards for the storage and availability of your data – and the data of your applicants.

Working in compliance with the GDPR

softgarden offers you the opportunity to map your recruiting processes in compliance with GDPR – confirmed by an external data protection assessment.

Learn more about data protection at softgarden

The illustration shows two people, one sitting on a large padlock and the other holding a key
Dekra certified quality management and security management. ISO 9001, ISO/IEC 27001
softgarden is part of the cloud services made in germany initiative
softgarden wurde von der Plattform Softwareberatung als bester Kundensupport 2022 ausgezeichnet

Custom support

Excellent customer service

Free support via telephone, chat or e-mail

Personal Customer Success Agent

No hidden costs

4.71/5

3690 reviews

About softgarden

Leading recruiting software provider

Our software offering is complemented by a comprehensive media offering: thanks to high booking volumes, we offer job ads at particularly advantageous prices. Our portfolio includes over 1,200 job platforms, Google and Social Media.

Learn more about softgarden ›

The illustration shows a person wearing a softgarden T-shirt with a large foam mitten labelled "#1" on one hand and the other hand raised in a gesture of victory
Mit diesem Badge zeichnet OMR Reviews das Bewerbermanagementsystem von softgarden als am besten bewertet in Q1, 2025 aus
softgarden was recognized as a “Frontrunner 2024” by Software Advice
softgarden was ranked as a Core Leader in the Fosway 9-Grid for Talent Acquisition and Recruiting in 2024
The softgarden applicant management software was awarded the rating “very good” (1.1) by trusted.de in April 2024

Feature overview chat recruiting

Chat-based application

With chat recruiting, candidates apply directly in their chosen messenger – WhatsApp, Instagram, Telegram, or Meta Messenger. The application process begins with a single click on the job posting and is optimized for mobile devices. If necessary, candidates can upload documents such as resumes, references, or photos directly in the chat.

Customised questions

In the application chat, the questions are entirely self-determined. The employer decides whether the process is deliberately kept brief – for example, with a few introductory questions – or whether additional information and documents are requested to obtain job- or position-specific information.

Data protection

Before the application dialogue begins, the candidate is transparently informed about the processing of their personal data. The link to the privacy policy is an integral part of the chat. All information and files are stored and documented in accordance with GDPR.

Connection to softgarden’s ATS

All applications from the messenger are automatically transferred to softgarden’s applicant management system. The responses from the chat are imported, and a complete candidate profile is created – including assignment to the appropriate position.

Own branding and own phone Number

If desired, the employer can appear in the messenger with their own WhatsApp business number or their own bot (e.g., for Telegram). Other messengers are also supported. Name, logo, and description can be customized – for communication with the familiar look and feel of the company.

Integration into job ads and career pages

Recruiting via chat can be integrated directly into job ads and career pages. Clicking the button starts the messenger dialog – without any detours or additional steps.

Activation at the job level

Recruiting via chat is activated specifically for each position. This allows individual decisions to be made as to which positions a messenger application is offered for – for example, only for selected professional groups, regions, or campaigns.

Customisation depending on the job layout

In conjunction with the softgarden career page, the chat content can be customized depending on the layout used. This allows specific questions and information to be stored for different job profiles – for example, different information for industrial and commercial professions.

Multilingual and cross-device support

Recruiting via chat is available in 18 languages ​​and works on all common devices – mobile and desktop. Starting the application process is simple and intuitive, even for users without prior technical knowledge.

Full control for the candidate

The application chat is simple and transparent. The candidate can cancel the process at any time, start over, or return to the previous question. Upon request, the privacy policy can also be displayed directly – for maximum control and trust.

Make your recruitment a success

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