Recruiting via
WhatsApp & Chat
Use WhatsApp, Telegram & other messaging apps as application channels and reach more candidates faster.
Recruiting via chat directly integrated
into applicant management
After receiving an application, you can immediately chat with candidates in the applicant management system – without going through external tools. This speeds up communication, increases response rates, and ensures a seamless application
experience.
Benefits of recruiting via chat
Use chat recruiting to make the application process more efficient and
accessible. Our chatbot helps you save costs and qualify applicants faster.
Save costs
WhatsApp recruiting leads to a quicker response from more
candidates – and makes it easier for you to evaluate them. Save time and costs in the recruiting process.
Lower application barriers
Especially for candidates from blue-collar sectors, applying via
chatbot is a convenient alternative to traditional application forms.
Qualify applicants faster
Thanks to the collected responses to structured questions, you can compare candidates more easily and make your pre-selection faster.
softgarden in numbers
2 million.
simple application processes per year
60 %
time savings for your recruiting possible
50 k
users use softgarden monthly
Claudia Wahler
Head of Human Development and
Recruiting at Gebr. Zobel & Co.
Speditions GmbH
“Since we started offering WhatsApp as an application
channel, we have been much more successful in recruiting.
Talents prefer to apply via the messenger because
everything is so uncomplicated. The number of
applications has multiplied in a short time.”
Features for your mobile recruiting
Smart features that make your application process more efficient and user-friendly.
Custom questions
In the application chat, the questions can be fully customised. The employer decides whether to keep the process intentionally brief – for example, with a few introductory questions – or whether to request additional information and documents to obtain job-
or position-specific details.
Benefit from multilingualism
The solution can be used with all 18 languages stored in softgarden.
Own branding and phone number
At the employer’s request, they can appear in the messenger with their own WhatsApp Business number or a custom bot (e.g., for Telegram). Other messengers are also supported. Name, logo, and description can be individually customised – for communication in the familiar look and feel of the company.
Welcome to softgarden.
What do you want to do next?
I want to test your software
- Free and without obligation
- Test for 14 days, support included
I want to book a product tour
- Without obligation and free of charge
- Personally tailored to you
Seamless Integration for Your Recruiting
With softgarden, you can effortlessly extend your existing HR solutions and benefit from
the powerful functionality of a professional applicant management system.
Application processes, reimagined
With our recruiting chatbot, you address the needs of modern candidates
and optimize your application process.
On equal footing with your
candidates
By using recruiting chatbots on platforms like WhatsApp or Telegram, you lower the application barrier and make the process more human. Applications via chat resemble a personal conversation, increasing the chances that talents will apply to you.
Accelerate your application
process
Ask targeted questions, quickly gain a first impression, and decide whether a candidate makes it to the shortlist. The application via messenger simplifies the process for candidates and leads to more applications. The data is directly fed into the applicant management system and can be easily processed there.
Utilize new application channels
Communication behavior is changing: More and more Germans use mobile messengers like WhatsApp or Telegram. Leverage this dynamic and enable candidates to apply directly from your career page via their favorite messenger.
Safety first
Certified Quality
softgarden is certified according to ISO 9001 and ISO 27001, ensuring high product and
service quality. Our servers are hosted in ISO/IEC 27001-certified data centres in
Germany, providing the highest security standards for the storage and availability of your
data as well as your applicants’ data.
Feature overview
With chat recruiting, candidates apply directly in their chosen messenger – WhatsApp, Instagram, Telegram, or Meta Messenger. The application process begins with a single click on the job posting and is optimized for mobile devices. If necessary, candidates can upload documents such as resumes, references, or photos directly in the chat.
In the application chat, the questions are entirely self-determined. The employer decides whether the process is deliberately kept brief – for example, with a few introductory questions – or whether additional information and documents are requested to obtain job- or position-specific information.
Before the application dialogue begins, the candidate is transparently informed about the processing of their personal data. The link to the privacy policy is an integral part of the chat. All information and files are stored and documented in accordance with GDPR.
All applications from the messenger are automatically transferred to softgarden’s applicant management system. The responses from the chat are imported, and a complete candidate profile is created – including assignment to the appropriate position.
If desired, the employer can appear in the messenger with their own WhatsApp business number or their own bot (e.g., for Telegram). Other messengers are also supported. Name, logo, and description can be customized – for communication with the familiar look and feel of the company.
Recruiting via chat can be integrated directly into job ads and career pages. Clicking the button starts the messenger dialog – without any detours or additional steps.
Recruiting via chat is activated specifically for each position. This allows individual decisions to be made as to which positions a messenger application is offered for – for example, only for selected professional groups, regions, or campaigns.
In conjunction with the softgarden career page, the chat content can be customized depending on the layout used. This allows specific questions and information to be stored for different job profiles – for example, different information for industrial and commercial professions.
Recruiting via chat is available in 18 languages and works on all common devices – mobile and desktop. Starting the application process is simple and intuitive, even for users without prior technical knowledge.
The application chat is simple and transparent. The candidate can cancel the process at any time, start over, or return to the previous question. Upon request, the privacy policy can also be displayed directly – for maximum control and trust.